Orders are insured and shipped via USPS, UPS and FedEx. Tracking information is provided via email upon shipment. You can log in to your account and check order status at any time. You can also obtain delivery notification information with your tracking number via USPS, UPS and FedEx.
Shipping is free on all orders within the USA. Ship time on all items excluding Giant Shoe Boxes is 1-10 business days, depending on your location in the world.
Due to construction time and customizations, delivery completion of Giant Shoe Boxes is approximately 14 business days.
We offer a 7 day return policy on all of our products. No hassles, no questions asked. If you would like to return a product to us, please contact us that we can provide you with your corresponding Return Merchandise Authorization number (RMA). All returned merchandise must be returned original packaging and unused.
If you have any questions or would like to return an order, please click here.
Payments made via Amazon Pay may take up to 7 business days to clear our bank. All other methods of payment clear with 24-48 hours. For any questions regarding payments, please call us at 800-432-0128 or send us an email here.